These Partner Terms govern participation in the FloPay Partner Program (the “Program”) operated by FloPay LLC (“FloPay”, “we”, “us”). You accept them when you submit a partner application, and they apply alongside our Terms and Privacy Policy.
This is an initial published version. We may update these Partner Terms as the Program evolves. We will note material changes and update the effective date above.
1. The Partner Program
The Program pays partners a share of FloPay’s revenue from clients they introduce to FloPay, and provides program benefits such as referral tracking and reporting, co-marketing opportunities, early access to features, a shared communication channel, partner events, and the partner community. Program benefits other than the revenue share are provided at our reasonable discretion and may evolve over time.
2. Applying & Acceptance
Anyone may apply to the Program; there is no application fee, certification requirement, or sales quota. Applications are reviewed by FloPay and accepted at our discretion. You become a partner, and referrals begin to be attributed to you, when we confirm your acceptance in writing (email is fine).
You must provide accurate information in your application and keep it reasonably up to date (in particular the legal entity or person to be paid, and your payment details).
3. Referrals & Attribution
A “Referred Client” is a business that becomes a FloPay customer as a result of your introduction, where that introduction is recorded through one of the attribution methods we support: your tracked referral link, a named introduction you make to us before or at signup, or another method we agree with you in writing.
- Attribution is confirmed at the time the client signs up. If two partners claim the same client, we attribute the client to the source recorded at signup.
- A business that is already a FloPay customer, or already in an active sales conversation with us, cannot become a Referred Client, and we will tell you so at the time.
- Attribution is not affected by who performs any integration work: introducing a client counts whether or not you build for them.
5. Reporting & Payouts
Partners receive reporting showing their Referred Clients and the revenue share accrued. Accrued amounts are paid on a regular schedule (monthly), in the currency and via the payout method agreed during onboarding, once the accrued amount exceeds any minimum payout threshold of $100 (USD).
We may withhold or correct amounts attributable to refunds, chargebacks, fraud, unpaid client invoices, or bona fide calculation errors, and will show any correction in your reporting.
6. Conduct, Brand Use & Disclosure
As a partner you agree that you will:
- describe FloPay and the Program accurately, and make no claims about FloPay’s services, pricing, or compliance beyond what we publish or provide to you;
- use the FloPay name and logo only as provided in partner materials, and not register domains, ad keywords on our brand terms, or social handles that could be confused with FloPay;
- disclose your commercial relationship with FloPay where required by applicable rules (for example FTC or ASA guidance) and wherever a reasonable audience would expect it;
- not spam, mislead, self-refer, or artificially generate signups, and not offer unapproved rebates of your revenue share to the client.
7. Relationship of the Parties
Partners are independent contractors. The Program creates no employment, agency, joint venture, or exclusivity: you may work with other payment providers, and we may work with other partners, including in your market or category. You have no authority to bind FloPay or to accept terms on a client’s behalf.
You are responsible for your own taxes on revenue-share payments, and for ensuring your participation is lawful in your jurisdiction.
8. Term & Termination
Either party may leave the Program at any time with written notice. If you leave, or we end your participation without cause, the revenue share on your existing Referred Clients continues under these terms. The lifetime share is the point of the Program.
If we terminate your participation for cause (a material breach of Section 6, fraud, or unlawful conduct), future revenue share stops, and amounts already accrued but unpaid are paid out only to the extent they are untainted by the breach.
9. Changes to These Terms
We may update these Partner Terms as the Program evolves. Material changes will be notified to active partners and take effect no earlier than 30 days after notice. A change will not reduce the revenue-share percentage on clients you have already referred.
10. General
These Partner Terms are governed by the same law, and disputes are handled the same way, as set out in our Terms. If any provision of these Partner Terms is found unenforceable, the remainder stays in effect. These Partner Terms, your accepted application, and any onboarding documents we countersign are the entire agreement about the Program.
11. Contact
Questions about the Program or these terms: partners@flopay.com.