Our Purpose

To make every payment count.

Our Mission

To take ownership of our clients’ payment performance, maximizing authorization rates, recovering failed payments, and growing revenue from the customers they already have. Like a dedicated payments team, built into your stack.

More revenue from the customers you already have.

Every transaction watched.

No sale, rebill, or refund goes unreconciled. If something drifts between you and your gateway, we find it before your customer does.

Every decline explained.

A decline code is not an answer. You get the real reason, who owns it, and what we are doing about it.

Every recovery pursued.

Failed payments are not accepted as churn. Smart retries, gateway failover, and card freshness keep legitimate revenue from walking away.

Every customer maximized.

The vault turns approved customers into repeat revenue: one-click repeat purchases and upsells, without asking for a card again.

Revenue leaks silently. Nobody owns the leak.

Every day, legitimate payments fail quietly: an issuer declines a good customer, a rebill hits an expired card, a retry fires at the wrong moment, and a sale you already earned walks away. Between the gateway, the processor, and the merchant, no one actually owns the outcome.

Flo exists to own it. Our automations reconcile every transaction, our AI reviews every failure, and our team acts on what they find: retrying, rerouting, recovering, and reporting back. It should feel like having a dedicated payments team whose only job is to make sure you earn more revenue from the customers you already have.

And that ownership is about to become existential. The next wave of commerce will be executed by AI agents transacting in milliseconds, and an agent can’t retry a decline, update a card, or argue with a 3DS challenge. The rails we’re building to maximize your authorization rates today are the same rails agent-led commerce will run on tomorrow.

Features built to keep your revenue flowing.

Give your revenue an owner.

We are accepting Launch Partners now: merchants, investors, and partners who want a payments team taking ownership of their revenue from day one.

Become a Launch PartnerRead our Values