Pricing

Simple pricing that scales with your payment complexity

Start with embedded checkout and vaulting. Upgrade when you need hands-on support, smart routing, recovery, and deeper payment strategy.

Plans

Choose the support level that fits today

Every plan starts with the checkout, vaulting, and payment tools you need to grow.

Basic

For merchants who want to launch quickly with embedded checkout, Stripe/PayPal support, and Flo Vault.

$99/mo + 1.25% of processed volume

Includes:

  • Embedded checkout SDK
  • Hosted checkout links
  • Flo Vault
  • Stripe, PayPal, wallets and APMs
  • Product catalogue
  • Coupons and sale pricing
  • Basic subscription checkout
  • Standard webhooks
  • Standard reporting
  • Email support
Start building
Most popular

Premium

For growing merchants that want hands-on support, payment optimisation, chargeback prevention, and smarter recovery.

$499/mo + 0.95% of processed volume

Includes everything in Basic, plus:

  • Account manager assisted onboarding
  • Slack/Teams support
  • Guided integration review
  • Advanced subscription support
  • Configurable routing
  • Chargeback alerts at $30/alert
  • Automatic refund rules
  • Advanced reporting
  • Monthly payment review
  • Moderate roadmap influence
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Enterprise

For high-volume merchants with complex payment operations, custom gateway needs, and advanced support requirements.

Custom pricing

Includes everything in Premium, plus:

  • Done-for-you onboarding
  • Custom routing strategy
  • Custom gateway integrations
  • Dedicated payment specialist
  • Custom chargeback workflows
  • Custom reporting/export
  • Security and procurement support
  • Custom SLA
  • Directional roadmap influence
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Full comparison

See what comes with every plan

Compare platform access, implementation support, operations, and strategy.

PlanBasicPremiumEnterprise
Best forSelf-serve checkout + vaultGrowing merchantsHigh-volume payment operations
Monthly platform fee$99/mo$499/moCustom
FloPay platform fee1.25%0.95%Custom
OnboardingSelf-serveAccount manager assistedDone-for-you
SupportEmailSlack/TeamsPriority Slack/Teams + escalation
Implementation supportDocs + demo portalGuided integration reviewFull implementation support
Embedded checkout SDKIncludedIncludedIncluded
Hosted checkout linksIncludedIncludedIncluded
Flo VaultIncludedIncludedIncluded
Vault-backed saved payment methodsIncludedIncludedIncluded
Gateway SupportStripeStripe, PayPalStripe, PayPal
Alternative Payment Methods / WalletsStripeStripeStripe
Product catalogue supportIncludedIncludedIncluded
Coupons / sale pricingIncludedIncludedIncluded
Smart dunning—Included when availableCustom recovery strategies
Gateway routingStandard routingConfigurable routing when availableCustom routing strategy
Multi-processor setupLimitedSupportedAdvanced / custom
Chargeback alerts$35/alert$30/alertCustom
Reporting dashboardIncludedIncludedIncluded
Webhook/event logsIncludedIncludedIncluded
Roadmap influenceLightModerateDirectional
Proactive consultationReactive / emailMonthly account reviewSpecialist-led payment strategy
SLANoneBusiness-hours targetCustom SLA
Custom gateways—Roadmap dependentAvailable
Security/procurement review—LimitedFull support

Pricing details

How fees are calculated

FloPay fees are charged on successfully processed payment volume unless otherwise agreed. Underlying gateway, card network, payment method, FX, refund, and dispute fees may be charged separately by the relevant provider.

Chargeback alerts

Chargeback alert pricing applies when prevention alerts are available for the relevant processor/network.